About Us

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Flourishing Hearts is built on the belief that effective ABA services are rooted in trust, consistency, and genuine care for the individuals and families we serve. We support individuals of all ages and backgrounds by delivering thoughtful, individualized services designed to fit naturally within daily life and promote meaningful progress over time.

We recognize that the quality of care families receive is directly connected to the preparation and support of the professionals providing it. For this reason, Flourishing Hearts places a strong emphasis on ongoing learning, collaboration, and professional growth. By fostering a supportive and accountable team environment, we ensure services are delivered with care, intention, and clinical integrity—resulting in services families can rely on and outcomes that make a lasting difference.

  At Flourishing Hearts, our mission is to deliver high-quality, ethical Applied Behavior Analysis (ABA) services that are client-centered and results-driven. We prioritize the wellbeing of our clients and their families by focusing on meaningful skill development that supports independence and an improved quality of life. We are committed to investing in the training and development of our clinical team to ensure every client receives compassionate, competent, and effective care.

  Flourishing Hearts envisions a future where families from diverse backgrounds have access to compassionate, dependable ABA care across settings. We aim to empower individuals to pursue their passion within the field of ABA while delivering services that families can trust and rely on. Our vision is to create a collaborative ecosystem that supports individuals of all ages, integrates seamlessly with other professional services, and provides life-changing therapy for families from all walks of life.

Flourishing Hearts was founded by Rachel Serantes Zayas, M.A., BCBA, a Board Certified Behavior Analyst with a master’s degree in Special Education and extensive experience supporting children and families through Applied Behavior Analysis (ABA) services. Rachel has worked in the field since 2021 across a variety of settings, developing a strong foundation in early intervention and school readiness.

Through her clinical work, Rachel developed the belief that meaningful outcomes for clients are a direct reflection of a clinician’s preparation and support. This philosophy guides her commitment to investing in ongoing professional development, collaboration, and high standards of practice for the team at Flourishing Hearts.

Rachel is also deeply committed to promoting independence and long-term success for the individuals served. She believes in “working herself out of a job” by equipping children and families with the skills needed to function successfully within their environments without reliance on full-time support.

As a Spanish-speaking clinician, Rachel understands the cultural values, backgrounds, and customs of Hispanic families and is passionate about providing services that are respectful, inclusive, and culturally responsive. Through her leadership, Flourishing Hearts reflects a balance of compassion, competence, and dedication to lasting impact.